nick robinson

9 Types Of Difficult People

This book is for anyone who has experienced a difficult person at work. Revealing the 9 different types of difficult people, there's a quick quiz so you can work out the personality type you're dealing with, and how to communicate with them effectively.

+ Decode the warning signs through stories of each type

+ Discover practical tools and techniques for dealing with each type

+ Find short exercises to help you build the right mindset for success

+ Boost workplace relationships with videos and an online quiz

English Unlimited is a six-level goals-based course for adults. Centred on purposeful, real-life objectives, it prepares learners to use English independently for global communication. Through universal topics and activities, and a focus on intercultural competence as a 'fifth skill', this international coursebook helps learners become more sensitive, more effective communicators. Teaching natural, dependable language, and with CEF goals at its core, it brings real life into the classroom and gives learners the skills and strategies to communicate confidently outside it. Explore sections provide the extra ingredients for enhancing communicative ability, from further development of speaking skills to independent learning strategies. The e-Portfolio DVD-ROM enables learners to create a 'can-do' record of their work and progress. It also provides reference tools and a vocabulary trainer.