Harvard Business School Publishing

<p>Whether you're dealing with a problem employee or praising the good work of a colleague, you need to communicate in a way that promotes positive change in others.&nbsp;Giving Effective Feedback&nbsp;quickly walks you through the basics of delivering feedback that gets results, including:</p>

<p>- Choosing the right time to talk</p>

<p>- Engaging in productive dialogue</p>

<p>- Helping both star and struggling performers</p>

<p>- Developing a plan for effective follow-up</p>

<p>Don't have much time? Get up to speed fast on the most essential business skills with&nbsp;HBR's 20-Minute Manager&nbsp;series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business. Also available as an ebook.</p>

<p>Getting Work Done (HBR 20-Minute Manager Series)</p>

<p>Overwhelmed by the sheer volume of work you need to accomplish? Being pulled in different directions by competing priorities?&nbsp;Getting Work Done&nbsp;runs you through the basics of being more productive at work. You’ll learn to:</p>

<p>- Align your schedule with your priorities</p>

<p>- Focus your attention and avoid distractions</p>

<p>- Create effective daily routines</p>

<p>- Set boundaries and learn to say no</p>

<p>Don't have much time? Get up to speed fast on the most essential business skills with&nbsp;HBR's 20-Minute Manager&nbsp;series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business. Also available as an ebook.</p>